BRICKSPOINT BOUTIQUE APARTMENT POLICIES
Bricks Point Ltd. reserves the right to update and/or amend its policies from time to time and without notice.
Hours of Operation
Bricks Point is a 24/7 establishment. However, during early hours (from 12:00am to 6:00am) our Front Desk Agents are available “on call” only. Should The Guest be likely to arrive or depart during these hours, please inform our Reservations / Front Desk Department in advance. Any other request during the “on call” time will be attended to in approximately 10 minutes.
Check-in time is 3pm. Earlier check-in are dependent on availability at a fee of ₦10,000. Please inquire from the reception.
Check out: 12:00 pm. late check-out is based on availability at extra charge per extra hour. Guests checking out after 4:00 pm will be charged full rate for the day.
Full payment validate booking. Payments can be made in cash, through bank transfer and debit or credit card. Any reservation made via telephone or e-mail will be confirmed upon receipt of payment.
Guests must be 18 years and above to book an apartment.
A valid photo identification of the occupant is required at check in, for security purposes. A valid ID includes: Drivers Licence, Voter’s card, National ID Card and International Passport.
Where the occupier of the apartment is different from the person named in the registration form, the occupier will be required to provide us with one of the means of identification stated above.
Extra Bed Policy
A maximum of one extra bed is available (for a fee) in all apartments.
At check-in, the number of occupants and their names must be stated. The number of people staying in the apartment must not exceed the following:
1 bedroom apartment and duplex: 2 + 1 in extra bed.
2 bedroom apartment: 4 + 1 in extra bed.
In the event that the maximum number is exceeded without prior notice, the Management reserves the right to ask the guest to book a different apartment (where available) to accommodate the excess guest or vacate the property without any refund.
Guests must settle all apartment bills upon check in. Additionally, a caution deposit is required.
Bricks Point accepts the following forms of payment:
• Bank transfers
• Bank deposits
• Debit and credit cards (Nigerian/international)
The Guest is responsible for payment for all nights confirmed, regardless of late arrival or early departure.
A refundable caution deposit of N30,000 will be charged at the time of booking. For stays longer than 1 month the N30,000.00 deposit will be multiplied by the corresponding number of months.
The caution deposit may be used by Bricks Point to help rectify damages caused by the deliberate, negligent or reckless act of the guest to the property. It may also be used to help cover extra bills.
This deposit is refundable at check-out, upon apartment inspection provided the property is found to be free of damage.
Short stay bookings (1 to 7 night)
Where a guest cancels a reservation less than 24 hours prior to date of arrival or does not show up on the date of the reservation (no show), or vacates the apartment before the end of the reservation, a compensatory charge for one night shall be applied for loss of sales.
Mid stay (1 week and more)
Where a guest cancels a reservation less than 72 hours prior to date of arrival or does not show up on the date of the reservation (no show), or vacates the apartment before the end of the reservation, a compensatory charge for 2 nights shall be applied for loss of sales.
Long stay (1 to 12 months)
Where a guest cancels a reservation less than 15 days prior to date of arrival or does not show up on the date of the reservation (no show), or vacates the apartment before the end of the reservation, a compensatory charge of 30% of the apartment rate for the whole stay shall be applied for loss of sales.
Party / Gathering Policy
Bricks Point has a strict "No Party" policy in all apartments. Small gatherings and business meetings shall be notified by email at least 24 hours prior, indicating names of attendees.
Maximum number of guests for gatherings and meetings held in the apartment;
1-bedroom apartments: maximum 6 attendees, until 9:00 pm.
2-bedroom apartments: maximum 8 attendees, until 9:00 pm.
Superior Duplex: maximum 10 attendees – until 9:00pm.
Guest may wish to schedule appointments with their visitors to avoid exceeding the allowed number in the apartment and a cluster in the waiting area. Also, guest should give prior notice to the reception about their visitors to help us ensure your safety.
Bricks Point Apartments enjoy a quiet and relaxing environment. If there is a noise complaint, Bricks Point will issue a warning to the guest involved. Where there is a second complaint, everyone except the registered guest will be asked to leave the apartment. Where there is a third complaint, the registered guest will be evicted from Bricks Point Apartments with no refund.
All our Apartments are 100% non-smoking. Outdoor smoking is allowed in certain places. Contact the reception for direction.
A N30,000.00 fee will be charged to any guest found to be smoking in any apartment or non-smoking area.
The smoking allowed within Bricks Point premises is limited to cigarettes. Use of any illegal substance within the apartment is prohibited and will be report to the on-duty police. A cleaning fee of N50,000 will also be charged.
Bricks Point is a pet friendly apartment (1 pet per apartment). We allow dogs up to 12 kg and cats. A pet deposit and cleaning fee (60% of RACK RATE for the period of stay) will be charged.
Guest are responsible for their pets and will be liable for any damages to our properties.
Pets can only be released inside the apartments, when being conveyed within our premises they must be carried inside an appropriate kennel/crate.
Guests are prohibited from leaving their pet alone in the apartment, this is to avoid noise complaints or any form of disturbance to other guests. Should we receive a complaint from guests, your pet will be evicted from the property and the cleaning fee will not be refunded.
The guest must keep the apartments and all its appurtenances in the same state as at the commencement of the stay. In the event of damage to the apartment and its appurtenances due to the Guest’s action or negligence, the Guest shall be liable to Bricks Point for replacement of the damaged item. The cost of basic damages is provided in the guest folder. The cost of other damages will be based on assessment and prevailing market value.
Bricks Point’s guests enjoy parking space within our premises free of charge (1 car per apartment). The management does not accept responsibility for any accident, damage or loss incurred while using our parking area.
Security Responsibility and Valuables
Bricks Point is not responsible for the loss of any valuables left in the apartment. The entrance door must be closed when you are outside as well as inside the apartment. The safes provided should be used to store valuables. We accept no responsibility for any loss, damage or consequential losses due to theft or any other security related incident howsoever caused.
1) In the event of loss or damage to any personal valuables left at the reception, except in the case of acts of God or force majeure, Bricks Point shall compensate the Guest for said item(s). However, if the Guest did not indicate the value of said item(s) prior, The compensation shall be limited to the amount of N10,000 (Ten Thousand Naira).
2) In the event of loss or damage of any property brought into the apartment by the Guest but not kept in the care of the reception, Bricks Point is not be liable and will not compensate the Guest for said loss or damage. Guests are generally advised to leave valuables in the safety deposit boxes provided.
Storage of Guests Personal Items
Where a checked-out guest leaves personal item(s) in the apartment, Bricks Point shall upon determining the owner of said item(s) contact the guest for instructions for its handling. However, in the absence of any instruction(s) from the guest, or if Bricks Point is unable to determine the owner of said item(s), it shall be stored for 15 days and then transferred to the nearest police station.
We aim to provide a quality service. If, however, you wish to raise anything you are not satisfied with, please call GUEST RELATIONS on 09099999380 or e-mail email@example.com. We will do our best to solve any problems that arise.